I ordered a Obama's gang t shirt and mug for my husband for father's day. I double checked everything because we have 9 grandchildren. When the package came and I open it, I had immediately heartbroken because they misspelled two of our grandchildren's names. I sent an email and received a reply within 15minutes and they immediately mailed me out replacements. I am extremely pleased and will definitely use this company again for gifts for.my family.